There are many reasons why it may not be the best idea to have your in-house experts do the writing or editing of manuals, procedures or regulatory documentation. Think time, cost, skills or even personal preference. Is writing what your in-house experts do best? Will they put their heart and soul into writing, or will they see documentation as a necessary but not the most exciting part of their job?
For us, writing is at the core of our expertise. We love writing and translating, but we are even more enthusiastic about working with your internal resources to capture their knowledge and then present it as written content that is accurate, compliant, and perfectly fit for purpose.
Our team offers a unique blend of the skills, expertise and experience required to:
- Grasp complex ideas quickly.
- Understand regulatory requirements to ensure compliance of your product and quality related documentation.
- Create internationalised content that is ready to be localised and deployed globally.
Types of content
Below are just a few examples of the types of documents we deal with as writers or translators:
- user manuals, operating manuals
- maintenance manuals
- instructions for use of medical devices
- summaries of safety and performance (SSPs) of IVD devices
- summaries of safety and clinical performance (SSCPs) of medical devices
- field safety notices (FSNs)
- software help files
- API documentation
- standard operating procedures (SOPs)
- quality management systems documentation
- press releases
- internal and external communications
How we work
- We value the time and knowledge of your experts. Every day we work with technical, medical and management content that requires in-depth consultation with subject matter experts. We know what questions to ask, how to ask them, and how to use feedback effectively. We learn extremely quickly and never waste our clients' time.
- We write with the reader and the purpose in mind. Before we start production, we find out how the content will be used and who the intended audience is. Your text will be carefully edited and checked for usability and compliance.
- We are super organised. Our project coordinators manage the flow of information, teamwork and communication. And our revisers check every detail, looking for gaps and logical errors.
- We revise, review and test. Every piece of your content is reviewed or interactively tested in its final form: ready for print, online or in-device. We make sure you avoid implementation errors that could negatively impact your product and brand image.
Let's talk!